CUSTOM MADE ITEMS CAN NOT BE RETURNED 

All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 14 business days of receipt of the returned item or cancellation request. Contact the card-issuing bank if you have questions about when the credit will be posted to your account.
If you haven't received a credit for your return yet, here's what to do:
Contact your bank or credit card company. It may take some time before the refund is posted to your account.

 

HOW DO I CHANGE OR CANCEL MY ORDER?
Please contact us as soon as possible if you need to modify or cancel your order. Be sure to provide your order number and the modification you wish to make and we will confirm once the modification has been made.Please note that any order that has already been packed or shipped cannot be be modified or cancelled.The cancellation of the order must be made within a period of less than 1 hour from the placing of the order. We start processing all orders 2 hours after the customer places the order. Otherwise, the customer must wait until the order arrives to start the return process.
PRESALE ORDERS CANNOT BE CANCELLED.
If we receive a product and we have to pay taxes, tariffs, fees or import expenses we will discount from the refund.